What traditional thinkers overlooked is the speed of transformation. Beginning with initial adoption, organizations have experienced rapid expansion in the broader market.

An important finding comes from our reporting: what thrived previously may not work today or tomorrow.

Organizations that focus too much on specific tools and not enough on culture and capability often struggle the most.

Over the past year, organizations pivoted significantly because of competitive pressure. These changes shows the reality of staying competitive in a fast-changing market environment.

Key Takeaways

• New regulations are changing the way that organizations manage data privacy.
• The sophistication of contemporary platforms requires evolved capabilities from technology organizations.
• Success depends less on specific tools and increasingly requires strategic thinking.